Rental Policy
This page is a draft structure. Final numbers (advance, deposit, rental period, late fees) will be published here before launch.
1. Rental period
Standard rental period: [number] days from delivery. The return date appears in your order confirmation.
2. Advance and deposit
A rental booking advance of Rs. [amount] is paid at booking. A refundable security deposit of Rs. [amount] is returned within [number] business days after receipt and inspection.
3. Condition
Costumes must return with all supplied accessories, without alterations, stains, tears or damage beyond normal wear.
4. Late return
A fee may apply after the stated return date, equal to one extra day's rental rate per day late.
5. Damage and missing items
Documented repair, replacement, cleaning and missing-accessory costs may be deducted from the deposit. If deductions exceed the deposit, the difference is payable by the customer.
6. Cancellation
[Cancellation window and refund rules to be confirmed.]
7. Reverse pickup
[Availability, booking process and who pays for reverse pickup to be confirmed.]
Questions about a booking? Reach out via hello@festiya.com.